Punjab National Bank Housing Finance [PNBHFL]

[Resolved] PNB Housing Finance Ltd — Interest rate not reduced on floating interest rate account

varun28chd

from Basi, Punjab

Address:	Chandigarh, Chandigarh, 160034
Website:	www.pnbhousing.com

I have taken a home loan from pnb housing finance company in the month of april 2015 at that time the floating interest rate was 9.75%. at present you are given home loan to new customers at 9.50 % (floating interest rate). as per guidelines of rbi the floating interest rate will be same for new & old customer. i have requested to reduced my the floating interest rate because other companies have also reduced their floating interest rate for their customers.
But pnb housing finance ltd is asking me to pay the conversion fee (0.25% +s. tax) on principal outstanding amount for reducing the interest rate. because pnb housing finance company are charging double fee from me (one at the time sanction of home loan & second for reducing the floating interest rate). pls look into the matter.

Regards
Varun
(loan account no : hou/cn/0415/215049)
[protected]

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Aug 15, 2016

Complaint marked as Resolved

Verified Support

Jul 15, 2016

Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with you concern and details at customer.[protected]@pnbhousing.com . We solicit your cooperation in the interim. Regards, Team PNB Housing