Poco — Poco m4 5g

Address:

Savadika Retail Private Limited , Warehouse Building Nos. WE-II, Renaissance IntegratedIndustrial Area, Village Vashere, Bhiwandi , Thane,421302

Dear Sir/Madam,

We want to tell you that we are very special customers of yours and we have been buying different types of products from Flipkart for a long time.
But we have had very bad experience since last few months, despite that we expect from Flipkart that our problem will be resolved soon,
We ordered a phone on 30th september 2022 whose model is Poco M4 5G, order Id is - OD[protected],
And after that we got this phone delivered on 3rd October without open delivery Still there was no issue as the packaging box of the phone was perfect and there was no damage,
And the most important thing is that the phone we have got has 4 GB RAM and 64 GB internal memory, while we have given 8 GB 128 GB money.
And yes, the IMEI number on the invoice is exactly the same on the phone's box and inside the phone as well.So it means the seller has made this mistake and sold us phone B with less memory Despite this, how can he repeatedly reject my return or replacement request?
I'm tired of doing this all the time May I enter the return request and the seller rejects, all this is going on for 1 month, and due to repeated return requests, my flipkart eid was also blocked, which we got it started again by requesting,
The EMI of my phone has also started and rather one has also been paid but till now you have not been able to solve my issue.I have attached all the documents and videos related to this problem in this mail, flipkart team look at it well and take strict action against that seller.
I have attached all the documents and videos related to this problem in this mail, flipkart team look at it well and take strict action against that seller.May I do return request again and again and seller keeps rejecting it, so may I just waste time like this, so my request to flipkart team is to understand my problem as soon as you get this mail and help me in getting my money refunded.
This time if I do not get the solution of the problem, then I have decided that I will give an application in the customer forum and also in the national consumer forum against the seller.

This is my last request, this time I should get the solution to my problem After this we will not make any request from you

After this we will not make any request from you