Policy Bazaar — Fraud in policy amounts, services and ignorant attitude by sales team

Address:

Pune, Maharashtra, 41027

I have chosen a medical policy from policy bazaar and was in touch with their representative Abhishek Sharma (empl ID : pw01406). The policy was chosen worth Rs. 1, 616 which when paid on Bajaj alliance portal showed me Rs. 2, 154. When I questions to Abhishek, he said, the office listed on Policy Bazaar website is the old one and you can move on with the payment of Rs. 2, 154, which I made believing the person from Policy Bazaar.

Upon completion of process I got the payment details listed only for Rs. 1, 616 and since them I am following with Policy bazaar representatives for the policy document. I am getting various responses every time such as you will get call back from Abhishek, system is down, I have raised request...etc.

This seems to be a joint financial fraud may be by Policy Bazaar or by their employees. As before taking policy, I got chased by them frequently but after I purchased policy, they are simply avoiding me...neither giving me response, not taking a complaint.

I wish to register complaint here to let others know the type of service Policy bazaar giving and instead taking policy directly from insurance companies who atleast have sense of responsibility to serve customers than middle men.

I was also informed by Abhishek the policy would be delivered by e-mail in few hours of time and its sine 4 days I am still struggling.
Kindly help me getting my policy as its holding the visa process which is very crucial for me.

Regards,
Hemant Patil