I have renewed health insurance for 2 years for 18 months with no cost emi and their agent Mrs. Kajal Anthwal has told that it takes 24hrs to convert into no-cost emi.
Now I have got the whole bill.
I have been following up from 12 days they are just arranging the call and not giving the proper solution.
They are saying that now also you can convert. I then told them that you pay the interest then I am ready to do it.
They are just arranging the calls and not giving proper solution. Mr. Subrata Paul is Kajal's senior he rarely responds to the calls as he knows very well that the fault is from their end.
I want them to pay the interest if I convert into 24 months otherwise give me whatever has been conveyed to me. Even if I pay the bill I need refund from them. Was this information helpful? | 
Their customer support team is of no use.
They are just forwarding it to sales team and not giving any resolution.