Policy Bazaar — Referred on rejected policy

Hello my name is Vivek.
I been trying to get my money back from policy Bazar and max life insurance. I took a life insurance policy from max life insurance via policy bazar. As I do not live in India I took international life insurance plan but for some reason max life insurance rejected my policy. After that I did not receive any refund of whatever money I have invested. I have emailed them so many times but they do not refund the full amount. Please do help me and let me know what should I do?