I renewed my health insurance (no.[protected] at care health insurance via policy bazar Jan 3rd 2023 with Policy Bazar Reference ID Reference ID:[protected].
This renewal happened after many conversations with Mr. K Singh (PW40053).
He Had Shared with me policywordings.pdf attached to convince me that there is maternity benefit along with the policy. Please Refer to Page No.3 point 1.36. Email screen shot attached.
3P[protected] ticket ID
After Renewal i received another email with Care insurance that maternity is permanently excluded.
My wife got admitted to hospital after labour pain on November 28th 2023.As part of admission i submitted insurance details. On November 29th I got a rejection email from care health insurance claiming maternity benefit is excluded. I called up policy bazar asking why is there change after i renewed my policy. I have requested them to go through the recordings of my conversations with policy bazar customer service agents. They have not responded until today December 5th 2023. It has been been 5 days now and I had to pay entire hospital charges from my pocket. I request govt officials to intervene in this matter and address my issue and help me get my money refunded. Also help other innocent citizens getting trapped in this vicious insurance sector. I usually get not less than 5 calls per day for renewals but when I ask a question they do not even respond. Was this information helpful? |
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