[Resolved] Poorvika Mobiles — Additional item insisting

baskar1973

from Mumbai, Maharashtra

Address:	Vellore, Tamil Nadu, 632001
Website:	Poorvika

Dear sir/Madam,

This is again the worst experience in Vellore showroom. I exchanged my old mobile phones for Rs : 500/- (agreed in words) and i purchased the mobile LYF Flame 3 for Rs : 4600/- and the sales executive (Mr. Tamil selvan ) told 8GB memory card is free for you. But in the invoice, they charged Rs: 333 + 5 = 338 for 8 GB memory card without my knowledge and they detect Rs : 400/- for old mobiles. This is the very worst experience in poorvika, i also indicated to the manager, but he response for my words. The public also not have good opinion, due to these type irresponsible branch managers. Kindly take strict action against this complaint (immediately), else i will not recommend other peoples to buy in poorvika, due to the bad experiences (2 times) Note : the same mobile available at Rs:4200/-

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Aug 19, 2016

Complaint marked as Resolved

They agreed to provide additional accessories for the extra amount

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Hope the problem got resolved today.

Please acknowledge the same.

Thanks,
Customer Support

Aug 19, 2016

Updated by baskar1973 Yes madam and thanks for your support