Poorvika Mobiles — I went to showroom to buy a smart watch which I like but there drove me to buy another saying service is goodbut product was worst

Address:

No:2393/2, Roopa Complex, Kammanahalli Main Rd, Kammanahalli, Bengaluru, Karnataka 560084

I went to poorvika mobile on[protected]:30pm to buy fire boltt. The saleman forced us to buy the zebronics smart watch saying it one of best sellers in our store no complaints in it, we provide service for zebronics and it better than fireboltt and fire boltt does not have service in India we well also not willing providing service .
it near closing time he said can't open the box .
So bought it, when i checked in home it was worst product and worst quality.
The sensor where not properly working.
I went to return on 18-03-22 they said there no return. They taken it for service and came tomorrow .
When went next day they say come after 3 days, when went after 3 days now they say come after 2 days.

When i complaint to customer service,
They connect to showroom.
They say we did not force you, it your fault, we can't do anything, when i asked you said there is no service for fire boltt, they said no its online service .i asked you should have inform me that . they sir sale boy was new, so sorry . its billed we can't do anything

So i gone file case against poorvika mobiles.
There are many costumer like me.