[Resolved] Poorvika Mobiles — Mobile submitted for repair at poorvikamobile thanjavur 2 on 25/08/2015 job sheet id - 25085P215508 till date not got repaired

regusakthi53

from Karaikal, Puducherry

Address:	Thanjavur, Tamil Nadu
Website:	poorvika

Sir, i have submitted my L.G Mobile to poorvika mobile show room no 2 at south east rampart thanjavur on 25/08/2015 for touch problem . The technician said it will take one week time and the repair charges will be around Rs 1600/= i agreed but after that i have phoned several times they say it was dispatched by courier by chennai head office it is on the way . This was the statement i am getting from the peoples in the show room for more than 15 days The details ar given below Job sheet id 25081P215508 Brand/Model LG/P715 problem reported symptom code :TOUCH kindly do the needful thank you R.REGUNATHAN

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Complaint marked as Resolved

Verified Support

Sep 24, 2015

Poorvika Mobiles Customer Care's response Dear Regusakti, We regret for the delay caused. Forwarded to concern team, they committed us that the issue will get close on or before coming monday. Kindly requesting to bear with us till the time. Thanks, Customer Support.

Verified Support

May 09, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.