Poorvika Mobiles — Protection Pro Screen Quality

Tyronne Welsh

from Chennai, Tamil Nadu

Jul 22, 2021

Address:

Poorvika 4 Avenue Shanti colony Anna Nagar

Team,

I definitely want to bring to your attention an unacceptable situation. I bought a new phone once plus 9 pro visited the 4 Avenue Poorvika showroom and asked them specifically for a Tempered glass they insisted that there was no glass and wanted me to use the Protection pro silicone screen for front and back as it was the best and suites my curved screen and insisted to have it in front and back costing 2000 Rupees. The problem is I applied it only yesterday afternoon at 2.30 Pm they asked me to not put any case for roughly 5 hours I just put my case at 03.15 Am but almost instantly the front right hand corner is coming off and I am sure it will completely come off very soon. I need it replaced or reimbursed as I feel it's not if good quality and was a waste of hard earned money.

Please call me on [protected] and get this resolved ASAP.

Thank you

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Poorvika Mobiles customer support has been notified about the posted complaint.

Jul 22, 2021

Updated by Tyronne Welsh Team,

I definitely want to bring to your attention an unacceptable situation. I bought a new phone once plus 9 pro visited the 4 Avenue Poorvika showroom and asked them specifically for a Tempered glass they insisted that there was no glass and wanted me to use the Protection pro silicone screen for front and back as it was the best and suites my curved screen and insisted to have it in front and back costing 2000 Rupees. The problem is I applied it only yesterday afternoon at 2.30 Pm they asked me to not put any case for roughly 5 hours I just put my case at 03.15 Am but almost instantly the front right hand corner is coming off and I am sure it will completely come off very soon. I need it replaced or reimbursed as I feel it's not if good quality and was a waste of hard earned money.

Please call me on [protected] and get this resolved ASAP.

Thank you

Verified Support

Jul 23, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

Request you to visit showroom to verify and support as discussed.

[protected]@poorvika.com

Sincerely,
Service Support

Jul 24, 2021

Updated by Tyronne Welsh Dear Team,

I don't have a lot of time on my hand is a very hectic work style. So please arrange for the nessary changes or update to be provided or given by the various means available to everyone nowadays.

Thank you