[Resolved] Poorvika Mobiles — Selling defect mobiles and foolishing customers. Karaikudi

Senthilbhuvana

from Chennai, Tamil Nadu

Address:

630006

I bought samsung a5 in karaiudi poorvoika on 5. 5. 16. On that day itself the back camera is glarring for few minitues and then it will be clear. Sales man told in this model camera will be like this . Now ther camera is very much glaring and we couldnt catch any photos. The sales man is now saying that this is software problem. So he is foolishing us.What can i do. I lost rs23000 bcoz o[censored]r sales man and poorvika

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Jul 15, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Poorvika Mobiles Customer Care's response Dear Customer, We regret for the inconvenience happened. Please share your contact and handset details to the following mail id and also requesting you to contact Authourised Service center of Samsung asap. [protected]@poorvika.com Thansk, Customer Support

Verified Support

Jun 18, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.