[Resolved]  Poorvika Mobiles — Sim card order

Address:600073

Dear sir/madam. hope you are gd. i bought a vodafone simcard from one of your branch in mahalakshmi nagar chennai, i was told it would be activated next day i. e. 24hours but when i called to find out why it wasn't activated the answer various from each person. one was that the person who comes to collect the card took day off yesterday, the second answer was that they will defintely come today to collect it and it will be activated today evening. after 15-20 mins i got a call and i was told that it is eid and no one will be there to collect and it will no be activated until saturday. i don't understand how different person give different answers. when i first went to get simcard i didn't have my photo and i said i will be back to give it to you just make sure you get everything ready i will coming and i did mention i am heading to wedding later that evening. when i went the form wasn't filled out and i had to pay additional waiting charge for the taxi and it would be same thing. i wanted to find out what would you do and what you are going to do about my waiting charge. i have said i don't need your service at all.
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Aug 12, 2016
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2016
Poorvika Mobiles Customer Care's response
Dear Customer, We regret for the delay and inconvenience caused. Please share your contact number, branch and sim number which has to activate to the following mail id to support you asap. [protected]@poorvika.com Thanks, Customer Support.
Verified Support
Jul 08, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Executive in showroom velachery opp to bus terminus do know how to speak to the customers. I dont want your story I want resolution only with 24 hours. (battery).

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    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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