[Resolved]  Poorvika Mobiles — Worst Service team- Mobile not returned which was given for service 6 months back

Address:

Chennai, Tamil Nadu

I purchased a mobile last year on[protected]. By the month of December, my mobile had some charging issues, i gave it for servicing in PMW care. I have got it back only by february of 2015. The service issue was not done immediately. When i got it back and still it had the same issue, i gave it for service on 16/02/2015. I am behind the service store department for more than 4 months for the service issue and they gave me some refurbished mobile which was looking horrible and they told me my mobile is gone completely and they gave some 5 years old phone. I was pissed off by the service issue handling method of your company people. Issue is being, i am calling the service team continuously for 3 months and i have been terribly upset for still not replacing the mobile. I have been behind poorvika for 6months to get my mobile back and whenever am calling they postponed the date 5 - 10 days. I want a proper response for the issue and would like to sort my issue ASAP. Watever we complaint, there is no proper response for the customer. I have decided not ever to buy a mobile from Poorvika. Will strongly not recommend my friends as well. People, the service team is such a horrible thing to handle.