Poorvika Mobiles — Wrong Commitment given your Sales person

Dear sir
I Purchased Vivo V23 5g model on February 7th, at Pondicherry Jawahar Nagar branch, that time asked for any Valuable gift to sales person Mr Madhan, he is said, sorry sir now any gift not available stock but i will give February 14th because of Valentine day come so gift also come so that i will give you sir like that, but still now any gift not given, i try to Three time at showroom but no response, i am a regular customer you know, To me On you hope decreases, The reason Mr. Madhan such as staff because of having, Like him keeping can't climb to the next step, I talk like this forgive me but this is 100% true sir.
Thanking you
P. Rajaguru, Pondicherry
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Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

We received your complaint regarding showroom end behaviour. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 17, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

According to the respective showroom end statement, the issue has been resolved. Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 23, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

We received your complaint regarding showroom end behaviour. We have been regularly communicating with the Indian consumer forum regarding the need for a copy of the product invoice bill in order to identify your issue. However, we have not received a response from your end. Kindly share with us your available contact number or invoice bill copy for further support. If issue resolved, kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
https://www.consumercomplaints.in/poorvika-mobiles-wrong-commitment-given-your-sales-person-c3135363
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

According to the respective showroom end statement, the issue has been resolved. Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 29, 2024
Poorvika Mobiles Customer Care's response
Verified Support
Apr 24, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

According to the respective showroom end statement, the issue has been resolved. Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Apr 30, 2024
Poorvika Mobiles Customer Care's response
Dear Mr.Raja,

According to the respective showroom end statement, the issue has been resolved. Kindly resolve the issue from Indian consumer forum.

Appreciate your understandings.

Thanks & Regards
Poorvika Escalation Team.
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