[Resolved] PortaMart — Intex battery model no. Br 1765ao

syb

from Nashik, Maharashtra

Address:	411038
Website:	www.portamart.in

I ordered the above battery vide Order No. 138246 dated 19.10.2015. I paid Rs.499/- by credit card. It has not been delivered yet. Whenever I sent email on [protected]@portamart.in, I got a standard reply that 'we are sorry for the delay and we will deliver as soon as possible. They do not give any reason for delay.
Surprisingly they are still accepting order for the same battery which proves they do not have stock problem.
I have finally written to them today to cancel the order and refund the amount.

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Complaint marked as Resolved

PortaMart customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2015

PortaMart Customer Care's response We PortaMart deeply regret the inconvenience caused to a valuable customer like you, and extend our heartfelt apologies. We already process your Refund. It takes 5-7 working days (Excluding Saturday, Sunday and other holidays) to reflect on your bank account.