[Resolved]  Postpe — Refund not initiated after failure of Transaction

On 13/07/2022 I have made a transaction worth ₹20325 to settle the credit card bill of ICICI CREDIT CARD.
But unfortunately it failed and amount is deducted from my account .
But till today they haven't refunded and evertime they are in habbit of telling to wait for 7 days.
When I asked them to share the reason of delay they only say sir wait for 7 days.
If Possible plz let me have my refund