Prasanna Travels — ac not working

Ac is not working from nanded location hingoli gate point.
Even driver knows this thing they do nothing.
I need my money back.
Even driver behavior is not
Good.
How you are such irresponsible people that without checking ur driver moveout bus from nanded.
Redbus mticket
Bus number-mh22 3839
Route: nanded to pune
Ticket no: tnct38031363
Passenger: deepak n kakade (29, male)
Pnr:[protected]
Travels: prasanna purple grand
Departure: 09:45 pm dec 1, 2019
Seat numbers: 5
Total fare paid: rs.1050.0
Boarding point: nr hingoli gate, matagujiriji complex, over bridge [protected], [protected]
—
Address: nr hingoli gate, matagujiriji complex, over bridge [protected], [protected]
Boarding point contact: n/a
Prasanna purple grand customer care:[protected]/1/2/3/4