Prasanna Travels — Against Refund Amount not credit yet

Address: Pune

Order no. 322686 journey date. 20/04/21 seat no 16 from pune to nagpur. Mb no [protected]
As per above details amount 1649/ -Dedited but seat not booked. I called customer service he told me that your amount is received at our end that amount will return in 7-8 days. & He say to booked another seat. Then he send me link for book a ticket So i booked another seat May be seat no 1 Or seat no 2 in same travels.
I called customer service so many times but not answering. So kindly refund amount as soon as possible.
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