Prasanna Travels — bus traveling

I was travel from pune to goa with prasanna purple grand mh14cw3291 on 18.08.19. I and 1 other passenger bord from katraj by giving fare to driver. After dinner halt one of the driver came to me and said to change my seat (From seat no. 11 to seat no. 17). I was not ready to change my seat, but another person (May be your conductor) came and said that this is driver seat he want to sleep here and forcefully changed my seat. I had called your customer care no. Regarding this issue on the same time but he told that i am traveling illegal, so he can't help us.
Whole the journey i was restless due to the return blower over seat no. 17

Dear patwardhan sir
1. Is the seat no. 11 and 12 was reseeved for drivers really. As per my knowledge it is not.
2. Was we really traveling illegal, if yes then how it will handled from your side.
Thanks patwardhan sir.
Ramesh dawkhar, bhosari pune.
Mob. [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Prasanna Travels customer support has been notified about the posted complaint.
 
1 Comment

Comments

Bus delayed by 3 hours. Staff not cooperating. They are changing bus without explaning reasons for it. Worst experience ever. Who is responsible if I miss an imp meeting tommorrow in Nagpur. ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Prasanna Travels
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    182
    Pending
    13
    Resolved
    27
    Prasanna Travels Phone
    +91 20 6683 5555
    Prasanna Travels Address
    201/202, Mayfair Towers I, Old Mumbai Pune Road, C.B.S Road, Wakdewadi., Mumbai, Maharashtra, India
    View all Prasanna Travels contact information