I am a 26 years old girl. I was boarded from navi mumbai at 7 pm. While getting up in bus my friend asked two times whether bus will drop the passengers at exact pune station location. The ticket collector said yes so i got up in purple bus. I reached around 11 pm but the bus dint dropped me at exact pune station location. I was alone, even i was not knowing the pune station road. I have to come walking by the road where no one was available. Also i was carrying heavy luggage and no cabs available.
So i request please drop the passengers at exact drop location or don't ask them to buy tickets and fool customers.
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Jul 9, 2018
Complaint marked as Resolved
Prasanna Travels customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
Prasanna Travels Customer Care's response Dear Madam,
We apologize for the inconvenience caused. We would like to have your PNR details and we surely will get back to you. Looking forward for your response.
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