Prasanna Travels — due to prassana's bus failure and mismanagement my son missed his very important workshop at pune
S
Sonal Goenka
from Ghugus, Maharashtra
Address:
23, Vijay Bhawan, near paraskar automobile, 2nd left row, Vidya nagar, Akola, Maharashtra, 444001
I am traveling in prassana purple from akola to pune. Ealier when i booked my ticket with prassana through red bus app, i hv received all details bout bus. Ealier my bus was mh 14 cw 3282 and the departure time ws 9.30 pm. But it came lade by 50 min. N at 10.15 we suppose to leave akola but it was got fails in akola only. Then they shifted us in other bus mh 14 gu 9015 after waiting for almost 2 hrs in ts cold, then we left akola at almost 1 am at night. Then after reeaching somewhere near aurangabad, again they shifted us in bus no other bus at 5 am. I want to complaint about their such unproffesitional behaviour due to which my son missed his jee mains workshop at 9 am in pune, in which i have registered his name couple of month before. Now i want compensation for the same.
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Prasanna Travels customer support has been notified about the posted complaint.
Bus is always too late. Bus number is always different from the booked one. Driver is worst to talk with. Driver forgets boarding point of customer. Too rash driving. Totally unsafe for girls in night. Conductor is drunk.
ADVISE TO ALL: NEVER BOOK ANY BUS FROM PURPLE METROLINK
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ADVISE TO ALL: NEVER BOOK ANY BUS FROM PURPLE METROLINK