| Address: | Aurangabad, Maharashtra |
I have booked online two tickets from aurangabad to nagpur in prasanna purple travels, tickets details given as followed.
Date of journey - 30.06.2016
Bus no. mh-14 cw 2850
Set no. 13 & 14
Paid amount. 2197rs.
Now my journey has been started. i found that tv, sheets light's is not working. the bus has stopped for dinner, but the passenger who do not get down or who boarded the bus at aurangabad are still in bus, they are get puzzled during dinner time due to air condition has been switched off. what is the fault of passenger, they have paid full fare. this is really unfair and shows the seriousness of bus owner towards passengers. this is my first trip with this so called luxury bus but within first one hour i came to know about the commitment of owner travels. we were asked that tvs are working and you will enjoy the trip but truly speaking you need to improve your services or deploy some responsible staff who could understand customer satisfaction.
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