Verified Support
May 12, 2018
Prasanna Travels Customer Care's response Dear Sir/Madam
We really appreciate that you have sent us a feedback and have given a chance of improvement to us . We sincerely apologize for the inconvenience caused to you because o[censored]s.Due to technical issue the bus was delayed. Also there was traffic issue from Pune hence the bus was running late
As per the feedback received from your side we will be taking a strict action against the complaint and we will be trying to improve our service as soon possible . As token of apology we will be providing you a refund of amount RS 200 in Purple cashback wallet which can be used in next journey
Once again sincere apologies from Prasanna Purple
We are looking forward to hear you for any kind of such complaints.
Please feel free to revert us for any concerns in future to below mentioned mail id:
[protected]@prasannapurple.com
Thanks and Regards
Prasanna Purple Mobility Solutions
501, Mayfair Towers I, Old Mumbai Pune Road,
Wakdewadi. Pune 411005.
Ph. :[protected]
www.purplebus.in
Post your Comment