Prasanna Travels — the bus was extremely & the was bush not okay for the journey then also send

Saket kakde

from Delhi, Delhi

Jul 6, 2019

Address: Plot-135 swagat society near gajanandham beside sonagoan lake nagpur khamla, Nagpur, Maharashtra, 440025

Bus no - mh14 cw4236
Bus booking confirmed!
Pnr: 96795235
Ticket no: puowdl
Paytm booking id: [protected]

Mr. Saket kakde (21#)

Nagpur to pune

Prasanna purple mobility solutions pvt. Ltd.
Purple 30 sleeper
Boarding time: 22:30 fri, 05 jul 2019

The bus was extremely late late becoz o[censored]seless bus given to us without check the bus. Not been check before sending it to the journey the staff was rude with the passengers when they were asked about the problem of the. Bus u have send ir passengers in a very trust less bus

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Prasanna Travels customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Prasanna Travels Customer Care's response Dear Sir

We really appreciate that you have sent us a feedback and have given a chance of improvement to us . We sincerely apologize for the inconvenience caused to you because o[censored]s.

You will be soon receiving call from us to understand you concerns .

Once again sincere apologies from Prasanna Purple

Please feel free to revert us for any concerns in future to below mentioned mail id:

[protected]@prasannapurple.com

Thanks and Regards
Nikhil Shinde
CRM – Executive
Prasanna Purple Mobility Solutions
501, Mayfair Towers I, Old Mumbai Pune Road,
Wakdewadi. Pune 411005.
Ph. :[protected]
www.purplebus.in

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Comments

Prateek Mahatpure

from Mumbai, Maharashtra

Jul 30, 2019

Dear travel provider
I am travelling from mumbai to pune in bus MH14 GU2580, my pickup point is different and pick bus one stop before

They charged extra 100 rs for this
Whenever we book bus ticket rates are same from any point to destination, still people charging money