Prasanna Travels — Very unprofessional travel company

Address:

Pune, Maharashtra, 411036

I booked a Shirdi to and fro trip yesterday night and the guy at Magarpatta asked to reach at Chandan nagar policenchowki in Pune for pickup at 7
He also said the bus details will be send before that

In the morning from 5 am i tried several numbers for bus detail .. No luck

Started early without having breakfast took an Uber
The Uber guy to my surprise said their is no policenchowki and pickup points are generally specific

Got a call from driver at 6.45 and he asked from where to pickup
Was really surprised
Driver said he will reach at 7.30 in Chandannagar area

No concern from Prasanna
I don't know how they aspire to be best