Prasanna Travels — worst service and not following given schedule for drop

Address:

Mumbai City, Maharashtra

Today I boarded bus from national park the bus was scheduled at 10:30am arrived around 10:50am accepted. But then it waited at Andheri for almost 1hrs to collect more passenger. I booked this bus because it showed drop timing 3:30pm but now we were almost 1hr late. The driver was very slow he again waited for almost 30to 40min at vashi that's too annoying. The driver has no responsibility kept on chatting contiously. My meeting was scheduled at 4:30pm at market yard and I had to return back same day what do u think now what is my position in front of client. You should understand the emergency what the passengers might have you cannot just delay for no reason. If it was due rain or any other failure in bus I would have still accepted but this is too unprofessional. Do u think i will ever travel from this bus or even recommend others too bad approach. Please value time.