Preethi Kitchen Appliances Pvt Ltd — Travel charges 150

Two years back i bought four burner gas stave. This week i register a complaint for burner problem.. issues resolved... But They asking travel charges 150...why? It's a life time free service..but they r asking charges for travel...it's totally false statement life time free service... reality is they charged 150 for every service..but they call it as travel charges...but their business tactics "life time free service" statement.
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