Preeti Karkera — outstanding shown in credit card

Address: 400083

Hi,

I donot understand what is happening when i cehcked my cibil score an amt. Of 4132 is shown outstanding. I have never had any card with pheonix arc name. And never used it.

Need to understand how & why this has been shown in my cibil score.

R1ca509563.

Please access the amount & let the customer care call me & explain the entire details shown as outstanding.