[Resolved]  Prestige Smart Kitchen — bad behaviour of service person and team. denied to solve problem.

Address:

756001

I am using Prestige chimney (Prestige Royale Kitchen Hood - AKH 600 CB).
From the day this product was installed, it's not working as expected. Not able to collect oil etc. We complained many a times to the deliver from where we purchaged this product. He also arranged for service, but the guys who visited for service are so inprofessional both skilled wise and behaviour wise. They never admit their products fault they simply ignore saying that you do not know how to use it.
Today again I complainted (ODIS3199777), the guy came to my house. But this time the case was extreme. He was very aggressive and he started saying product is ok learn how to use chimney and started threatning that I will close this complain as product is ok. I also talked to his supervisor. To my surprise it is one step ahead of that technical person. Very very rough behaviour. He do not know how to talk to customer or help in finding a solution. I find very difficult to talk to him. Good work from prestige !!! No care for customer's issue and in return they are setting a good example by threatning customer not to complain again.
Spl Mention: Service given in Balasore, Odisha - 756001