Printland — NO delivery of pre paid products

On 26-Nov I had placed an order having Order #[protected]Order ID: PL[protected]. Although at the end of the payment, it mentioned that I will receive an email confirmation regarding my order, but till now I have not received any order confirmation email.
Despite of so many follow up via various channels (email, WhatsApp messages to [protected] and calls to[protected] there has not been any update from your end. The committed delivery date of 06-December-2020 (screenshot attached) has also passed.
I want an update from your end on my order within 1 business day or you refund my money immediately.