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Printland — Non delivery of the product

I have ordered a printed name of 315 from printland on 30th August which they are processing neither picking up any call or replying the messages. I have asked to refund the amount if they unable to process the order but they again didn't reply.
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    PrintLand Phone
    +91 99 7181 4055
    +91 81 3072 1448
    PrintLand Address
    B-53 Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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