Printland — Unethical Behaviour. Prepaid Order Not yet Delivered or No Status Update

I placed an order for 200 pens with PrintLand on 18th August 2022. It was a prepaid order and the entire sum of money i.e 15600 was paid upfront for the order.

Ever since then their customer care or any number provided by them doesn't work and they aren't providing any solutions to my dilemma.

It's been a frustrating experience with them. Still not sure if the order will be delivered at all.