Printvenue.com — Printvenue - Item not delivered, no customer care policy

Address:Mysore, Karnataka

I had ordered a Key Chain worth Rs. 299/- from the online retail store printvenue.com on July 31, 2014 and made full payment. The website claimed 4 days shipping. But even by September 3, 2014 I haven’t received the product, even after one month order status in their site shows as under processing and customer support number (+[protected] is always busy or don’t connect.
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Dear jayathirtharao,

Apologies for the inconvenience caused. We have escalated your complaint to the relevant department. We request you to please message us your contact details [protected]@printvenue.com and our customer care team will get in touch with you shortly to further assist you with your concern.

Regards,
Team PrintVenue
Same here I had ordered a 3 pcs of Ink Stamps worth Rs. 1240/- on July Nov., 4th 2014 with full payment. Today after more than a month also the order status in their site shows as under processing. No reply to support email and on customer support number (+[protected].
Dear RP_Roorkee,

We are sorry to hear about your experience. Your issue has been escalated to the relevant department. The concerned team will get in touch with you and work towards a resolution up to your satisfaction.

You can also contact us on [protected]@printvenue.com for further queries.

Regards,
Team PrintVenue

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    PrintVenue Phone
    +91 11 3001 7676 [Customer Care]
    +91 12 4667 8100 [Customer Care]
    PrintVenue Address
    Plot No. 375, Udyog Vihar, Phase- II, Gurgaon, Haryana, India - 122016
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