| Address: | Pune, Maharashtra, 411057 |
I booked 2 tickets in trupati travels from railyatri.com from shirdi to pune which was to leave from shirdi at 10:30 am.
I reached the pick up point and then saw a bus with honey travels calling and asking us to board in. It was a pathetic bus in which ac was not working (I booked the ac bus ticket) driver told us to sit on any seat and waited for 20mins to fill the seats. After that we thought the bus has left for pune but the driver after driving for 1hour took a u turn from mid way and came back to the same boarding point!! So literally at 12. Pm we were at the same place.
After that driver told people that overbooking is done so few people sit in the jeep. He also asked me to sit in the jeep to which i refused. However after wasting 15more minutes there finally bus took from the boarding point (Same place where we were expected to wait at 10:30)
Finally after driving for half an hour the bus again stopped in midway after 10km drive and it broke down. We were kept waiting in the bus for 2hours in the heat where driver and conductor fled away after stopping the bus.
We called tirupati travels and honey travels but they were rude and refused to take responsibility. We were supposed to reach pune by 1:30 and till 4 pm we were in shirdi only.
It has caused us a lot of mental and physical discomfort. There fore i am lodging this complaint. Was this information helpful? | 
