Projekt Perfumery India — Full amount taken, partial package delivered

Projekt Perfumery India — Full amount taken, partial package delivered

I imran_ias from Hyderabad, Telangana Jun 28, 2023 Jul 12, 2023 This thread was updated on Jul 12, 2023

Ordered 4 perfumes PPI-SX[protected]XX as COD. Got a small package today demanding full amount of 3121/-. But when we opened the package, it had just one perfume! It also had a small slip of all the 4 perfumes but the small package and the demand for full amount implies that perfumery did this fraud on purpose as it could not have stuffed all 4 perfumes in the small package sent. Tried reaching out on their email and WhatsApp, but no response from them! There is no cell pho e number provided as well in the whole site! The number with WhatsApp has phone switched off! Please help me reach out to the owners perpetrating this fraud. +4 photos Was this information helpful? No (0) Yes (2)
Projekt Perfumery India customer support has been notified about the posted complaint.
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imran_ias

from Hyderabad, Telangana

Jul 12, 2023

I have been following up on their "support" whatsapp number and I was told 2 weeks back that the remaining perfumes will be sent as there is a shortage. That was the only response I got from them till now. Absolutely no response on their support whatsapp. Feel quite helpless and my money is gone!

For their excuse of shortage - I see the sales continuing and the same perfumes being sold... on a bigger discount! Am getting a feeling this website is a fraud.

Am looking at legal recourses and escalations now.