Projekt Perfumery India — Order placed, paid and not shipped

On the 31.07.2022, through the respective website (https://projektalternative.com/) I placed an order for 3 perfumes, registered with the number ORDER #PROALT[protected], and until today (09.09. 2022) I did not receive the order, nor any tracking link.

For almost two months I submitted several complaints via email and the respective website, however I did not get any response.

Do you think you could help me?

Thanks!