Projekt Perfumery India — Product not delivered nor refund done

Hi.
I placed an order for a perfume on aug 6th.. The promised date was 15 to 20 days.. After waiting 20days i enquire through a mail for which i get a reply it will be delayed another 12 days.. Hence i asked for a refund on 7th july to which they responded n sent the refund link now its been more thn two weeks n there is no refund neither any response back from thm for my continues emails written to them.. Its very unprofessional behaviour and i feel cheated of my money..
Kindly provide some help
Thank you
Imran khan
Order no 897xx36760xx
Email [protected]@msn.com
Mb [protected]
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Projekt Perfumery India customer support has been notified about the posted complaint.
Feb 24, 2021
Updated by Imran d Khan
hi.
its been 5 months into raising this complain and still no refund has been initiated by them.
kindly help.
thank you
Imran khan
Complaint comments 

Comments

Hi i have raised the refund complain again but even now there has been no reply from their company..
Kindly suggest some solution to get the refund..
Thanks

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