Projekt Perfumery India — Refund not received 6 weeks after making a request

Address:

Shyamal Cross Road Ahmedabad Ahmedabad District Gujarat India - 380051

I placed an order for a Christian Dior perfume for Rs.8399 on 23rd August, 2020 on their website. Paid using UPI.

The order number is FKX-7217

After placing the order, I was told that the perfume would be dispatched in 4 weeks. Given that is longer than the time I expected, I requested a refund which they said would reach my account in 14days

However, its been 7 weeks since and in spite of repeated chasers via email, live chat, whatsapp and phone, they are yet to refund the cost of the perfume.

I suspect this is a fraudulent website and should be shut down and the owner arrested.

Thanks
Sebastian.