[Resolved] Proptiger Realty Pvt. Ltd — Credit note amount and their wrong commitment | |||||
I, Neeraj Joshi booked a property through proptiger. Property details as below: Builder- Amrapali Booking Date- may 2015, Tower/Block- C4-1006 Floor/Type- 19th Floor/3BHK Super Area-1115 Sqft * At the time of booking, they themselves promised to provide services - such as pick up and dropping of cheques to the builder whenever the demand letter comes. but i never got such services except pain from them... Then i thought let it be go, they are giving discount/credit note of 180/sqft. They gave me a credit note, which would be refunded after 45% of payment to builder and it will take maximum 45 days but even after paying 90% and after 6 month (180 days), i didn't get any positive response. whenever i called/emailed them, they always have same answer we didn’t get amount from builder. Was this information helpful? | |||||
Complaint marked as Resolved
PropTiger customer support has been notified about the posted complaint. Verified Support Nov 18, 2015 PropTiger Customer Care's response Dear Mr. Joshi
We apologize for the inconvenience caused.
As mentioned in the credit note, the refund would be made only when all conditions mentioned below have been fulfilled:
1. Builder has received 45% of the cost of property
2. Builder Buyer agreement has been executed
3. We have received our commission in full from the builder
Our customer services team will contact you soon to give you update.
For further queries you can also contact our customer service team @[protected] or email us at customer.[protected]@proptiger.com. We will be happy to assist you.
Regards,
Team Proptiger.com
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 4 Comments | |||||
Comments
Dear Neeraj,
Did you get call back from Proptiger? I am following up with for refund against credit note since last 3 Years that too after payment 95% of amount to Builder !!! Everytime the says they have not received payment from builder does not seems true because builder got 95% payment from me.
Hope you get your money back. I have lost hope...
Umesh
[protected]
Did you get call back from Proptiger? I am following up with for refund against credit note since last 3 Years that too after payment 95% of amount to Builder !!! Everytime the says they have not received payment from builder does not seems true because builder got 95% payment from me.
Hope you get your money back. I have lost hope...
Umesh
[protected]
I purchased an apartment/flat in Skylark Ithaca property Bangalore through proptiger with a discount of Rs 50000/-. The condition to get the discount was, that I have to pay 100% of the property cost means total booking amount. Almost 9 months back i paid 100% of my property cost but still now they didn't paid the amount.
Completely false commitment by Proptiger. Kindly provide me my money and fulfill your commitment.
Completely false commitment by Proptiger. Kindly provide me my money and fulfill your commitment.
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Even it is too late but if they act according to there commitment then it will be OK for me.
Waiting for positive result soon.