[Resolved]  Proptiger — Service Provided by Proptiger

Address:Bangalore, Karnataka

Hi All, I had the most terrible experience dealing with Proptiger Banaglore, they are most unethical, unprofessional, irresponsible people. To start with in the month of august 2014 we show 3 flats in blore all of them through Proptiger, we finalized all 3. We gave a PDC cheque as a booking amount to the owners for all three flats. About the experience, for 1st property the owner didnt respond back, we did multiple follow up with Proptiger and also with the owner, Proptiger suggested to doa stop payment of the cheque which we did. 2nd property - everything finalized even bank loan sancationed, proptiger confirms that all documents are upto date and all required documents available and verified by them, when we asked for the documents so that we could submit it to the bank, Khata A certificate was not available to them. No Clue what they mean when they say that all documents have been verified. 3rd Property - We called off the deal with the owner before the date mentioned in the acknowledment letter drafted by Proptiger and signed by both the Parties, the 2nd party instead of returning the cheque deposited it in his Bank, we had to literally Beg Proptiger to have the money refunded, Proptiger says that we didn’t follow the process of signing an agreement letter for the booking amount, Yes we didn’t.. But isnt it proptiger responsibility to lets us know the procedure. We have got a refund of half the amount only and now proptiger is telling us to bear that on our own and they can’t help anything on it. In spite of all these issues, , we still went ahead and finalized another property through Proptiger which we got it registered with NO HELP from them except getting the documents made (they still committed the same mistake of not having the agreement letter of booking amount signed ) which also they goofed up numerous no of time. E.G 1) Name mentioned on the Sales Agreement - Incorrect 2) Amount Mentioned - Incorrect 3) Built up area - Incorrect 4) Floor No - Incorrect When we told them about the same the response we got is " Purchaser has to verify all these, we are not here to look into it"... This is after repeated email exchange to have the details corrected. That is the level of maturity these guys have, no courtesy to even say sorry and accept the mistake they have committed. And now the biggest blunder PROPTIGER made, they informed us about the Registration & Stamp Duty Amount, they said to us that they went to the registrar office and confirmed the amounts, on the day of registration the amount turned out to be sort by 56K, guess what response we got from PROPtiger " We are not aware of the changes in the Stamp Duty and Registration Amount increased by the Govt".. they are good for nothing.. they should ideally be selling vegetables in a Mandi which also they wont do well. Heights of irresponsibility.. All they did for us were to get the documents made which also was incorrect in spite repeatedly informing them to change it. Also to bring to everyone notice, they dupe people by charging them money which is not accountable. Before the registration we were informed by Proptiger that the Registrar office will charge a bribe of 30K each for both the flats. When we went to the registrar office we got it done at 14k for both the flats which is not even half the amount quoted by them for one flat.. is that money going in the consultant pocket?? Please guys, do not ever think o[censored]sing them for any service.. They are the worst property consultant... I'll also be sharing the same to the PROPtiger mgmt this whole details. Request you to not use their service. Regards
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Proptiger team called finally, they gave a discount on the Brokerage amount. The VP spoke well and listened to the complete issue. They kept calling to have me remove the complaint. Overall an experience with Proptiger was not worth it
PropTiger customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2015
PropTiger Customer Care's response
"Hi Sir, Our apologies for the inconvenience. We hope the issue has been resolved. Please let us know if you need any further assistance. You can email us at customer.[protected]@proptiger.com or call us on +91 [protected]. Regards, Team PropTiger.com"
Verified Support
Feb 05, 2015
PropTiger Customer Care's response
Hi Sir! Thanks for finding time to close the issue on the forum after you are satisfied with the provided resolution. We are again sorry for inconvenience caused to you during the process. Our overall objective was to provide you a better service and we will continue to strive for it.
Complaint comments 

Comments

"Hi

Our apologies for the inconvenience caused to you. Please share your
Contact details with us so that our customer service team can get in
Touch with you. For any queries and complaints You can also get in touch
with our customer service team @[protected] or email us at
customer.[protected]@proptiger.comfor further details. We will be happy to
assist you.

Regards,
Team PropTiger.com"
Hi there,

I had been contacted by the proptiger team, I have a resale flat, they found my info on magicbricks and contacted me... This is a resale department setup in pune... What a bad experience with the team management, they are not professional at all...

Proptiger should improve their sales and customer service team..

Regards
JP

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PropTiger
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    44
    Pending
    6
    Resolved
    26
    PropTiger Phone
    +91 120 482 1000
    PropTiger Address
    D-12, Ist Floor, Sector 3, Noida, Uttar Pradesh, India - 201301
    View all PropTiger contact information