PRTC — Misbehaved by conductor

PB65A 4958
bus route from Chandigarh to patiala .
The conductor Misbehaved and abused me and my family and didn't allow us to sit in bus and started shouting. The issue is when i asked him about the route. He started abusing and he appeared to be intoxicated also. This type of behaviour is common in buses. But being a girl it is unsafe to travel around such inhumane circumstances.