[Resolved] PTron — one side not working [#pr152010]

[Resolved] PTron — one side not working [#pr152010]

Y Yugandhara Patil Jul 20, 2021 This thread was updated on Jul 20, 2021

I have raised a complaint on 04th august’2020 on ptron website and registered for warranty since my product (Ptron tangent evo) is not working. I am following up since then but i haven’t received any reply from ptron. Really pathetic service, no acknowledgement on the email, no response as to what is the next process. This is not how you treat your customers. Will definitely not recommend this to anyone, very disappointed Was this information helpful? No (0) Yes (6)
Sep 7, 2020 Complaint marked as Resolved Provided with the replacement of the product PTron customer support has been notified about the posted complaint. Sep 05, 2020 Updated by Yugandhara Patil Worst customer service My issue is still not resolved. As suggested by Ptron I had couriered the product to their address and it got delivered on 22nd August itself, and until now I don’t have any information on further progress. I am tired of following up, i have followed like 6-7 times and all of them are unanswered till now. Below is my issue and ticket no: One Side Not Working [#PR152010 Sep 05, 2020 Updated by Yugandhara Patil Please ignore the other photo uploaded. It happened by mistake and now I am unable o delete it
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