PTron — Ptron earphone issue and refund

Address:

Palred Retail Private Limited. Plot No. 2, 8-2-703/2/B Road Number 12, Banjara Hills Hyderabad, Telangana - 500034. Tel: 040 - 67138888

Hi,

I had purchased a ptron earphone thru Amazon. It had issues and raised a ticket 415800 and the company said i can purchase a new earphone and they will refund the amount for the old defective product. I had purchased a new earphone based on their commitment. I was asked to give all the bank details to make the transfer. But it has been four months the company has not refunded the amount committed by them.

I have written numerous mails and i have been calling them on a daily basis but the call automatically gets disconnected after a while.

I am very disappointed by the service ptron is providing.