Pune Services / Whirlpool — Whirlpool washing machine repair — bogus experience

Address: Pune, Maharashtra
Website: puneservices.com

Our Whirlpool washing machine needed a repair. We called whirlpool home services after finding out their no online. Next day a technician comes home to repair claiming he is from Whirlpool. Our parents were at home who are 65+ and they agreed to the technician's claim of a faulty display and paid 5000 for a new display. The actual cost of the display is 3500 . Later after 3 days it stopped working and we had to call them again. To our surprise, this time they told it needs to be rechecked in lab and needs another Rs 3000 for repair. We then called Whirlpool guys again and this time ensure we get the right person from whirlpool company. The whirlpool guy told us the same old display has been used . It looked old as well as such boards were no longer manufactured. Pune services gave our parents fake bills on which phone/addresses are all fake. They are cheating people and using fake bills and not sure if some whirlpool people shared the details with them. We are now trying to recover our money and they are not picking up phone. If anyone else has had similar experience please give us your contact
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Whirlpool India customer support has been notified about the posted complaint.
 
2 Comments

Comments

Very bad experience
Bought Whirlpool Fully Automatic Washing machine.
Faulty PCB. Costs Rs 4800/-. I was made to replace it 3 times this year. Finally decided to throw away the machine. The maintenance services are crooks. The Customer grievance phone numbers are never available. Service and maintenance agencies run racket for robbing customers in the name of replacing spares.

Don't go for Whirlpool. Never.

Deshmukh, Pune.

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    Pune Services / Whirlpool
    Pune, Maharashtra, Maharashtra
    Maharashtra
    India
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