[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — housing loan account no. hou/gha/0116/262904
M
mukesh_tandon
from Delhi, Delhi
I applied to pnbhfl for a hl of rs 40. Lacs repayable for 30 years in the year 2015. Considering my loan application, a loan of rs. 38 lacs was sanctioned to me repayable in 20 years. Resultant i was facing some difficulty in repayment of higher emi. Therefore, i had applied for take over of this loan account with top up loan for 30 years repayment period to some other financier. My loan application for take over of loan has been approved and a cheque of outstanding loan amount has been prepared in favor of pnbhfl. But ghaziabad branch of pnbhfl has refused to accept repayment cheque and directed me to send an e-mail to seek permission for pre payment of loan.in response of my e-mail dated 04.12.2017 again i was directed to appear before service branch with application and required fee. Accordingly i have submitted an application for pre payment of my loan account along with required fee on 06.12.2017. But gentleman on desk of service branch informed me that processing of my application will take at least 10 days time. Delay in permission for pre payment will cost me rs. 850/- per day as interest on my new disbursed loan. I request you therefore to please grant me permission for full pre payment of my loan immediately and accept the cheque to liquidate my loan account with pnbhfl vasundhara ghaziabad (Up) branch. Your action of granting me permission for pre payment of loan with out further delay, will help me in saving my hard earn money by avoiding further interest on loan.
With regards
Yash tandon
Mob: [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2018
Complaint marked as Resolved
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir,
We are in receipt of your query. We sincerely apologize for the inconvenience caused to you.
Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim.
Regards,
Team PNB Housing
Add a Comment
Share
Related Punjab National Bank Housing Finance [PNBHFL] reviews
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment