Punjab National Bank Housing Finance [Pnbhfl] — I have given ECS mandate form, but they have deposited.

Address: Banjara hills, Hyderabad, Hyderabad, Telangana

I have given 10 cheques as security purpose and gave ECS mandate form to take EMI monthly. But these people has deposited my cheques for dec2021, january2022, feb2022. Last cheque with cheque no 269882 Of SBI is bounced for feb 2022. I have enough funds in my bank account. Why they have deposited cheque, what about my ECS mandate form. They charged me Rs 750 as cheque bounce charges. Why they have not send ECS mandate form to bank. They have send me a link of Paytm to pay my feb 2022 emi. I paid, they charged Rs 380 as convenience charges. My bank SBI has charged Rs 177 and there is total of Rs[protected] loss for me. They are not returning my bounced cheque and bank memo where reason will clearly mention by SBI. Due to there negligence I should pay all these charges. I need my cheque back 269882 to fight with my bank and to know the reason why my cheque was bounced by SBI inspite of having much more balance. I contacted pnbhfl branch people, they are not responding. One manager kishore who he contacted me during loan process is not responding at all. So careless person. My loan account no at pnbhfl is HOU/HYD/1021/922276 at Banjara Hills branch, Hyderabad. Pls resolve my problem as early as possible
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Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
 
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    Punjab National Bank Housing Finance [PNBHFL] Phone
    +91 11 2335 7174
    1 800 120 8800
    Punjab National Bank Housing Finance [PNBHFL] Address
    9th Floor, Antriksh Bhawan, 22 Kasturba Gandhi Marg, New Delhi, Delhi, India - 110001
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