[Resolved]  Punjab National Bank Housing Finance [Pnbhfl] — not allowing foreclosure with two cheques

I am transferring my home loan from pnbhousing to other bank due to high, non transparent and descriminatory interest rates .

I have requested bank to have closure with two cheques one from the bank as I am transferring the loan and one from me for any balanced amount.

PNBHOUSING has denied foreclosure of loan with two cheques and when I asked for logic they are even not bothering to provide reason.

This is harrasmment by pnbhousing and as I have decided to shift from them. This shows unfair practices being followed by them.
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Jan 14, 2020
Complaint marked as Resolved 
Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
Punjab National Bank Housing Finance [PNBHFL] Customer Care's response
Dear Sir,

This is with regards to the queries raised on the consumenr forum.

We understand from your email that you are facing a challenge in closing the loan owing to our operating procedure. However, as a pre intimation was provided to you through our loan pre-closure statement, we regret to accept multiple cheques at a later date.

Also, the loan pre closure statement carried the amount, interest per day etc for ease of calculation for your kind self.

Kindly arrange to submit a single cheque and enable us to proceed with the loan closure.
 
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