Punjab Roadways — conductor behaviour threatening

Address:

Chandigarh, Punjab

I was traveling from isbt sector 43 chandigarh to ludhiana in the punjab roadways bus with registration number pb10ff4115 on 04/12/2017. I bought full priced tickets with my family and from the moment the bus moved from chandigarh bus stand the conductor started behaving very rude and was very disrespectful to all the passengers so i asked him gently to calm down and he started abusing me and my family and was being very threatening and even told me that he would beat me up and my family with his fellow conductors and even the driver was with them. Ultimately i had to leave the bus in order to save my family and without receiving the fare back. It is very displeasing to see such kind of behaviour from a staff of punjab roadways. Respected senior authorities if you read this please take some very serious action against the culprits so that it doesn't happen with any other family. Although i will not be traveling with my family in such kind of transportation ever again.