Punjab Roadways — Conductor misbehaves

The conductor of Punjab roadways are very bad they even don't know how to behave with the passenger...I am a daily passenger who travel from jalandhar to nurmahal bus from past 3 years and my stopage is jandiala yesterday we were traveling the conductor with employee ID *PC343* did not made a round for the ticket and my colleague was having aadhar card in her hand when she ask that you did not visit for the ticket kindly cut the ticket he started shouting as he always do he says that you are free passengers who travel daily and it is your duty to visit us and ask for the ticket...when she says that it is your duty to cut the ticket he says that I will slap you and now the bus will not move with that passenger. Ask to get out from the bus and he made a video that the passenger is traveling without ticket because I says that I will file a complaint against you...he says that if you will do this I am making a video for my safer side you cannot do anything against me I am a conductor...is this the right way to talk to a girl...i need a strict action on that conductor because I always notice that he used the same with the other passengers also. He does not even have manners to talk when we were moving out of the bus he abused us...His Id is PC343...KINDLY TAKE A BIG ACTION ON THE CONDUCTOR... HE is the only reason why Punjab roadways buses are not liked by the persons...for your reference I am attaching ticket where his ID nd Bus no is mentioned... please take necessary action