[Resolved]  Punjab Roadways — Inconvinience faced in airconditoned BUS NoPB-10D Z-6125

Address:

Jalandhar, Punjab

On 05 Jul 14 at 1445 hrs, I boarded PRTC A/C Bus no PB-10D Z-6125 from Jalandhar to Jammu (Patiala Depot) Ticket No 165953. The condition of the Bus was very pathetic and aircondtioner was not working and bus was also packed to over capacity. when i contact to bus conductor, he told that at back side of bus aircondition does not work. when i asked him to produce the complaint book. conductor told that none of buses of PRTC keeping the complaint book and you can speak on my mobile to transport officer at Ludhiana. All the passengers including children and ladies faced a lot of inconvience on the way. I request, if passenger is paying more money for their comfort and facility may also be provided to them I do hope you will look after the complaint.